Service Management
Efficiently deliver IT services though intelligent process automation, rapid ITIL deployment, and CMDB federation, population, and integration. Benefit from an end-to-end ITSM solution including application discovery, service catalog, process workflow, service desk, customer portal, and web-based deployment.
Ionix Data Center Insight
Gain a holistic approach to configuration management database (CMDB) population and configuration management systems with EMC virtualization software.
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VMware Service Manager
Automate IT service management in accordance with process frameworks and best practices like ITIL. It includes a service desk capability, a fully integrated service catalog, a knowledge base, and drag-and-drop style workflow engine and purpose-driven CMDB.
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